COVID-19 Updates 2020

Crisis Intervention Austin – Integral Care
Crisis Intervention Austin – Integral Care

Important COVID-19 Updates

Integral Care is providing a hybrid model of care – telehealth and telephone services and limited face-to-face appointments.

Integral Care is providing a hybrid model of care – telehealth and telephone services and limited face-to-face appointments.

Our services are part of the public health response to any crisis. Integral Care is currently providing a hybrid model of care, which includes limited face-to-face appointments and continued telehealth and telephone services. By reducing in-person appointments and providing care by telehealth and telephone, we reduce the potential spread of COVID-19 and help conserve the limited supply of personal protective equipment (PPE). Click here for step-by-step telehealth instructions.

Are you feeling overwhelmed by COVID-19? Our 24/7 Crisis Helpline is here to provide immediate support if you are worried about your emotional well-being or someone else’s emotional well-being. We will listen and support you without judgement. For help, please call 512-472-4357 anytime – day or night. Press 1 for English, then 1 for crisis support. Integral Care offers services in many languages. When someone calls our Helpline, there are prompts in 15 languages.

Crisis Services Operations:

Adult Mental Health Operations:

For any scheduled face-to-face appointments, all clients (and staff) will be screened before entering an Integral Care healthcare location.

Child & Family Mental Health Operations:

For any scheduled face-to-face appointments, all clients (and staff) will be screened before entering an Integral Care healthcare location.

All IDD Operations:

Thank you for helping us keep you and others as safe as possible during this challenging time.

Learn more about Integral Care’s Operations (click here).

The symptoms are:

NEW UNINSURED HOTLINE NUMBER:
People experiencing coronavirus-like symptoms (COVID-19) who are uninsured and do not have an established doctor should call the COVID-19 Hotline at 512-978-8775 for guidance.

COVID-19 is a coronavirus. Coronaviruses most commonly spread from an infected person to other people through:

THE BEST WAY TO PREVENT INFECTION IS TO TAKE PRECAUTIONS TO AVOID EXPOSURE TO THIS VIRUS, WHICH ARE SIMILAR TO HOW YOU PREVENT THE FLU:

If you feel sick, have a fever, cough, or shortness of breath, please call 512-472-4357 before coming into one of our clinics

Seek Emergency Medical Attention immediately if you experience;

Additional Resources

COVID-19 information and referrals to community resources across Texas: 2-1-1 – They are available 24 hours a day, 7 days a week.
Uninsured Hotline: 512-978-8775 – People experiencing coronavirus-like symptoms who are uninsured and do not have an established doctor should call this CommUnityCare hotline for guidance.
Ascension Seton COVID-19 hotline: 833-919-1680 – They are available 6 am – midnight. (It is important to call before going into a clinic, urgent care, or emergency department to prevent any potential spread.)
Austin Public Health COVD-19 website – Austin Public Health is our local public health authority and is leading efforts to research, gather, and share information with the community. For trusted information on COVID-19, including the latest local updates as well as how to prevent infection, visit their website.
Texas Health and Human Services website – For statewide information.
Centers for Disease Control and Prevention (CDC) website – For the latest national news and updates.

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